Skoda Choice & 5 Year Warranty
Protect your investment
ŠKODA Choice is a flexible finance solution that provides you with a way to safeguard the future value of your vehicle. You know from the start the minimum future value of your new ŠKODA, so you can plan ahead. And even better, you're all set to jump into the newest ŠKODA at the end of your contract if you want, making sure you enjoy the best that ŠKODA has to offer.
- Choose the perfect ŠKODA for you
- Protect your investment and enjoy peace of mind, knowing the minimum future value of your Š from the beginning
- Tailored finance solutions, with convenient choices at the end of your term
- Upgrade your ŠKODA more often, enjoying the latest model with the best innovations and new technology
ŠKODA Choice is a simple way to drive away in the ŠKODA of your dreams while enjoying the security of knowing your new investment is protected with a guaranteed minimum future value. There are also a number of options at the end of your term, so the next step is your choice.
This is the best thing about the Choice program. At the end of your term, you can upgrade your vehicle by trading in your old one, so you can enjoy the latest and greatest that ŠKODA has to offer. Finance your new car with a new ŠKODA Choice contract and continue on your journey.
If you and your car have formed a special bond, you don’t have to say goodbye. You can simply purchase your vehicle outright for the Guaranteed Future Value you locked in at the beginning of your contract. Alternatively, we can help you refinance the outstanding amount with the intention of you keeping the vehicle at the end of that period.
If you want to return your vehicle at the end of the term, you can! Subject to your agreed kilometres and fair wear and tear guidelines, you can just take your vehicle to your ŠKODA dealership and we’ll pay you the Guaranteed Future Value amount. And if you find another ŠKODA that takes your fancy, that’s even better!
Maintaining your ŠKODA
A new car is always an exciting thing, and when you’ve taken home the perfect ŠKODA for you, you want to keep it in top notch condition. To protect your guaranteed minimum future value, your ŠKODA needs to be in an acceptable condition when you return it to us, and you need to keep within your specified kilometre limit. We know there’s going to be some day-to-day wear and tear because that’s how life is, but to maintain the value, you should stay within the guidelines set in your contract.
You can find the specifics outlined in our Fair Wear and Tear Guide which can be downloaded below.
ŠKODA Choice FAQ
ŠKODA Choice doesn't restrict you adding factory fitted options, warranty or eligible insurance products in your finance contract. Your Business Manager can tell you more about your options.
ŠKODA Choice is available on terms ranging from 12 to 48 months, depending on your needs.
You can use Choice with a range of new and demonstrator ŠKODA vehicles. Visit your local ŠKODA dealer for more details.
You set your kilometre limit at the beginning of your contract to reflect your vehicle use over the period of your finance term. If you do go over it though, you may be able to just pay an excess kilometre charge that will reduce the value of your Guaranteed Future Value.
This takes into account a vehicle’s age, kilometres and overall condition from mechanics to bodywork, electrics to upholstery. It includes assumptions on the amount of deterioration reasonable for everyday use – what we call `fair wear and tear’. You can find more information about Fair Wear and Tear by downloading our guide under the Maintenance section.
You can check the list of participating dealerships here.
5 YEAR WARRANTY
After getting behind the wheel of a ŠKODA, it’s not hard to see why they’re so beloved by their owners. Quite simply, ŠKODA vehicles are made to be driven and we want to keep your journey a long and happy one. For added peace of mind, all ŠKODA vehicles now come with a standard 5 Year/Unlimited Kilometre Warranty. Conditions and exclusions apply.
The warranties set out in these General Warranty Terms and Conditions are given by Volkswagen Group Australia Pty Limited ABN 14 093 117 876 trading as ŠKODA Australia (ŠKODA Australia) of 24 Muir Road, Chullora NSW 2190.
You may contact us by phone on 1800 607 822 or by email on firstname.lastname@example.org.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Any claim under the terms of these warranties should be referred to an authorised ŠKODA Partner. A consumer must, at its own cost, present the vehicle to an authorised ŠKODA Partner together with the vehicle log book. A list of all authorised ŠKODA Partners and their address and contact details may be found at www.skoda.com.au/dealers
New Vehicle Warranty
5 Year/Unlimited Kilometre Warranty for private/general fleet and Government vehicles.
ŠKODA Australia provides a 5 Year/Unlimited Kilometre Warranty against defects arising in materials or manufacture for private/general fleet and Government fleet vehicles sold from 01 January 2017.
ŠKODA Australia warrants the vehicle against defects arising in materials or manufacture except where items are expressly excluded or for which a separate warranty applies.
This 5 Year/Unlimited Kilometre Warranty is subject to the terms and conditions detailed in these Terms and Conditions, including the sections on “What is not Covered" and “What the customer must pay for".
This 5 Year/Unlimited Kilometre Warranty does NOT apply to vehicles used at any time during the warranty period for commercial use, including but not limited to those used as a Rental vehicle, Hire Car, Taxi, Courier vehicle, Driving School vehicle, Security vehicle or Bus and Tour vehicles. Vehicles that are/have been used as commercial use vehicles are limited to a 5 Year/150,000 Kilometre Warranty (whichever occurs first).
The owner may be required to provide service records, evidence of usage history for the owner and previous owner/s and other vehicle records to establish the vehicles warranty status and to establish that the vehicle has not been operated for commercial use.7 Year / Unlimited Kilometre Warranty – Private / General Fleet & Government Vehicles.
The Paint Warranty is for 3 years unlimited kilometres.
The Corrosion warranty of the main steel body structure is 12 years unlimited kilometres.
Warranty for accessories fitted on the vehicle at time of delivery is 5 Years/Unlimited Kilometre Warranty.
Warranty for ŠKODA Genuine Parts and Accessories is 2 years unlimited kilometres warranty from date of purchase.
The above warranties commence from the day of delivery of your new ŠKODA vehicle. It is the responsibility of the ŠKODA Partner to report the correct delivery date into the ŠKODA Australia systems to start the warranty.
ŠKODA Australia guarantees that within the relevant warranty periods any part or component of your vehicle that is found to be defective from manufacture in materials or workmanship will be repaired, replaced or adjusted by any authorised ŠKODA Partner free of charge (for current partners and locations please refer to www.skoda.com.au/dealers
The owner/customer/agent of the vehicle is responsible to present the vehicle to an authorised ŠKODA Partner at their expense and to collect the vehicle at their expense, in the case of all warranty repairs.
It is not a requirement of these warranties to be provided with alternative transport.
Where to have Warranty Repairs carried out
When a warranty repair is required, it is the responsibility of the owner/customer /agent of the vehicle to report the defect to an authorised ŠKODA Partner (for current partners and locations please refer to www.skoda.com.au/dealers
All authorised ŠKODA Partners are able to carry out warranty repairs on all ŠKODA vehicles. All warranty defects must be reported to an authorised ŠKODA Partner as soon as possible and within a suitable time.
Paint and Corrosion Warranty
Paint and Corrosion Warranty defects must be reported to an authorised ŠKODA Partner as soon as possible and within a suitable time. These repairs may require the vehicle to be inspected by a representative of ŠKODA Australia. Once approval is given after the submission of a Paint defect report, the repair must be commenced within 30 days. If this cannot be carried out approval must be sought from ŠKODA Australia.
What is not covered by Warranty
Repairs that do not fall under the term “defects from manufacture" such as:
Wear and tear. Any parts that wear out as part of their normal operation (e.g. clutch linings, brake discs and pads, brake linings, wiper blades, globes of all types (excluding Bi Xeon and LED), fuses, trims brakes, diesel particulate filters, catalytic converters, all belts, tyres, wiper blades, spark plugs, filters, Satellite Navigation update disks and all other parts of your vehicle that have been subject to normal wear and tear).
Motorsport. Any parts that have been influenced by any form of motorsport such as racing, track days, hill climbing and rallying or similar activities.
Modifications. (i) Any modifications or repairs or dismantling that have not been approved by ŠKODA Australia, including but not limited to changes to original equipment and the fitment of non approved parts or accessories. (ii) The changing of ECUs or the upgrading of software within any ECUs in the vehicle relating to any systems. (iii) Non approved rust treatments and paint or fabric protection and window tinting. (iv) Any alterations that have changed the design or performance from that originally supplied from ŠKODA Australia.
Misuse. (i) Any defects resulting from driver negligence, misuse or abuse. (ii) Towing beyond the specified load and capacity. (iii) Driving the vehicle after the loss of fluid such as coolant, oil, refrigerants or after warnings systems have advised the driver to stop the vehicle. (iv) Driving the vehicle in off road conditions beyond the designed or intended use of the vehicle.
Damage. Any defects resulting after an accident, impact, fire or illegal use or malicious or accidental damage to your vehicle (including damage by a third person).
Fuel and Oil. (i) Any defects resulting from the use of non-approved fuel or oil, including the use of the incorrect octane rated fuel. (ii) Any defects resulting from dirt or water in fuel, oil, coolant or other fluids.
Environmental conditions. Any defects resulting from airborne industrial pollutants including acid rain, industrial fall out, salt, sand, stones, tree sap, bird and animal droppings, windstorm, hail, flood, lighting or other Acts of nature.
Car care. Failure to maintain and care for your vehicle including the body paint and trim in accordance with ŠKODA Australia’s recommendations, or improper maintenance including incorrect cleaning agents.
Reporting. Failure to report warranty defects within a timely manner and then have them repaired quickly, including paint and corrosion repairs.
Servicing. Failure to have your vehicle serviced within the times and recommendations of ŠKODA Australia, including the use of ŠKODA approved parts.
Tyres. Tyres are covered by the warranty from the individual tyre suppliers. This is claimed from the tyre suppliers by your authorised ŠKODA Partner if a tyre is found to be defective within the new vehicle warranty period. Tyres will be assessed on the percentage of wear and the customer reimbursed the amount remaining.
What the customer must pay for The ŠKODA New Vehicle Warranty does not cover the costs of routine maintenance of your vehicle. You must pay for:
(i) Prescribed maintenance and service adjustments to your vehicle and parts or fluids used in connection with these.
(ii) Wheel alignments, wheel balancing and other adjustments relating to normal wear and tear.
(iii) Any parts that wear out as part of their normal operation (e.g. clutch linings, brake discs and pads, brake linings, wiper blades, globes of all types (excluding Bi Xeon and LED), fuses, trims, brakes, diesel particulate filters, catalytic converters, all belts, tyres, wiper blades, spark plugs, filters, Satellite Navigation update disks and all other parts of your vehicle that have been subject to normal wear and tear).
(iv) Damage to DVD /Navigation units caused by misuse or using copied CDs or DVDs.
*5 Year Warranty consists of 3 Year Factory Warranty and 2 Year Factory Extended Warranty. 5 Year/Unlimited Kilometre Warranty is available with private, general fleet and government vehicles only. Excludes rental vehicles, hire cars, taxis, courier vehicles, driving school vehicles, security vehicles, bus and tour vehicles which are subject to a 5 Year/150,000 Kilometre Warranty. Your rights under this warranty sit alongside the consumer guarantees under the Competition and Consumer Act 2010 which cannot be excluded.
^The ŠKODA Choice Program consists of an option to require ŠKODA Financial Services to purchase your vehicle at the end of your ŠKODA Financial Services Chattel Mortgage, Consumer Loan or Hire Purchase for a value (known as the Guaranteed Future Value) determined by ŠKODA Financial Services and set out in your contract. The Guaranteed Future Value is not a representation by ŠKODA Financial Services as to the likely market value of your vehicle as at the end of your contract. The option is available on new and demonstrator ŠKODA vehicles for selected models only. Please verify with your dealership vehicles that are eligible for the program. If vehicles are not returned in an acceptable condition, as defined in the terms and conditions or exceed kilometre restrictions the Guaranteed Future Value will be reduced. See the ŠKODA Choice Fair Wear and Tear Guide, downloadable on this page, for more information on the required conditions and circumstances. The cost of the ŠKODA Choice Program is incorporated into the applicable interest rate. Please read the full terms and conditions. Please consider whether these products and services are appropriate for your circumstances. Before acting on any of the information on this page, please seek independent financial and tax advice. Full terms and conditions are available upon application. Available only to approved applicants of ŠKODA Financial Services. Subject to credit assessment. Fees and charges apply. Fleet, government, rental buyers, hire car and chauffeur companies are excluded. Available at participating ŠKODA dealers.
**ŠKODA Financial Services is a trading name of Volkswagen Financial Services Australia Pty Limited ABN 20 097 071 460. Australian Credit Licence 389344.